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Returns & Exchanges

 
At Zenna Gems, we believe that a used crystal belongs rightfully to it's first wearer, and that it's spiritual energies will be tainted if we attempted to resell them, even in perfect condition.

For that reason, returns, exchanges and store credit are not allowed.

If you received a product different from the one that you ordered, please contact us at hello@zennagems.com within 2 days and we will be sure to get you the crystals you ordered.

If you have other questions, check out our FAQ page here.

 

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